ServicesStudent success  

If you are enrolled in an Internet-based course you have the option of either leaving a message for your tutor using the course's internal messaging system or you may call your tutor and leave them a voice mail.

Here are the steps to access your tutor's voice mail:

  Call 514 864-6464 or 1 800 665-6400
  Dial '9' to receive service in English
  Dial '3' (Tutoring services menu).
  Dial '1' (Access tutoring services options).
  Dial '1' (Services for students).
  Enter your tutor's identification number followed by the number sign (#).
  Listen to the message from your tutor,
  wait for the beep and then leave your message.

Helpful advice on messages for your tutor
  • Speak up. Speak clearly and slowly.
  • Identify yourself using your first name and last name.
  • Specify the date of your message.
  • Ensure that your question is clear and properly formulated.
  • Identify two potential dates/times within the coming days that your tutor will be sure to reach you, should they call (no weekends, and no calls between 10:00 p.m. and 8:00 a.m. during the week).
  • Leave an area code and phone number where your tutor can reach you (no beepers please, and ensure that your answering machine/service is activated when you are not available).
  • If you follow these instructions you can expect a response from your tutor within two business days.

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© Cégep@distance 11-10-2007